Quality Guarantee
2 - 3 Week Processing
(Including Shipping Time)
Accepted Formats
What You Get
You will receive your digitized memories as a Digital Download with the option to add them to your Google Photos account, plus any output(s) you ordered and your original media.
USB
+$16.14 ($18.99) per order
Your digitized memories will be viewable on devices with a USB port. Files can be easily stored, duplicated, and backed up.
DVD
+$8.49 ($9.99) per copy
DVDs come with automatic smart chapters, highlight videos, and the option to personalize with titles, themes, and background music.
BONUS FEATURE INCLUDED
Every order includes a secure Digital Download from your included MemoryCloud account for 60 days. You can also add your memories to Google Photos.
Google Photos requires Google account and internet connection. © Google LLC. All rights reserved. Google Photos is a trademark of Google LLC.
By answering a few questions, you can get a free quote within minutes to better understand what your order will look like. Plus, receive a special discount when you get a quote!
What’s So Good About It?
Fastest Turnaround Time
3 weeks to receive your digitized memories, including shipping time. (Psst, in case you don't know, the industry average turnaround time is 10-12 weeks.)
We Repair Your Media
If your videotapes are damaged, let us know when placing an order. We are able to repair broken cases, basic ribbon damage and clean slight mold off a videotape.
Auto-Transfer to Google Photos
Trusted by Google, we have the auto-integration with Google Photos for all customers so that your memories will be saved automatically to your library.
Results Guaranteed
Capture is trusted by major retailers and millions of families. If you are unhappy with the result, we'll re-process your memories at no cost.
Your Memories Are In Safe Hands
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
24-Hour Monitoring
From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
Order Status
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 60 days after your order is completed.
Frequently Asked Questions
Videotapes: VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Hi-8, Digital8, Video8, DV, DVCAM, MiniDV, DVC (Videotapes can be in NTSC or PAL formats.)
Film Reels: Regular 8 mm, Super 8 mm, 16 mm
Photos: Sizes 2″ x 2″ to 8″ x 12″
Slides: 35 mm, Super 35 mm, 35 mm Half Frame, 110, 126, 127, 127, Superslide, and 120/220 Medium
Negatives: 35 mm, APS Film, 110/220 Film, 126 Instamatic Film, Large Negatives
Digital Media: Secure Digital (SD), Compact Flash (CF), SmartMedia (SM), xD-Picture Card, MultiMediaCard (MMC), USB Drives, CDs, DVDs.
Video Files: MPEG1, MPEG2, MP4, AVI, Quicktime/MOV, WMV
Image Files: BMP, GIF, JPG, JPEG, JPE, JIF, JIFF, JFI, PNG, TIF, TIFF
Tape durations vary, but most tapes are 2 hours or less. If your tape is longer than 2 hours, we will invoice you for additional footage in 2-hour increments.
If your videotape case is damaged, it must be repaired in order to process the tape. We will automatically repair your case as part of our process; there is no charge for this service. If your videotape ribbon is damaged, it will also require repair before processing. If repair involves removing any portion of your footage, we will contact you for approval prior to repair.
The transfer price for your custom order includes a Digital Copy and MemoryCloud access, where you can view, download, order copies, and save your memories to Google Photos.
For video transfers, the price also includes videotape repairs (case replacement and ribbon splicing), mold cleaning, and PAL format conversion.
Your videotapes, movie film reels, photos, slides, and negatives deteriorate over time as does the equipment for playing analog media. Walmart Photo’s Home Movie and Photo Transfer Service converts aging media formats to digital files that you can store and back up on Google Photos and your hard drive. DVDs are organized into menus and chapters that make it easy to find your favorite moments.
Over the past 25+ years, we have developed best practices to ensure the safety and security of your memories.
- Security Tags – As soon as your package arrives at our production facility, every item is tagged with a unique code so it can be easily tracked at any time.
- Video Surveillance – Our facility is equipped with comprehensive video surveillance to ensure the security of your media. Every step of the transfer process is monitored and recorded for added protection.
- Digital Backup – Your memories are securely backed up and saved for 60 days.
- Online Order Tracking – You can check the status of your order using the Order Tracking Tool
- Click the "Start My Order" button under the media type you want to transfer.
- Configure your transfer and add to cart.
- Add additional media to your order and proceed to checkout.
- If needed, sign in to your CVS Home Movie and Photo Transfer account.
- Select a Pick Up Location.
- Fill out the Customer Information and click “Place My Order”.
- Print your Order Documents.
- Follow the Checklist instructions and prepare your order for drop-off.
- Visit the CVS Pick Up location you selected to drop off your shipment.
When you place your order, you will pay the Estimated Total at checkout. If the order we receive is different than the details you provided, you will be invoiced or refunded the difference.
Your original media and containers will be returned with your completed order.
You will receive your completed order in about 3 weeks (includes processing and return shipping) from the time we receive your media; it will include your originals and any Digital Download, USB, or DVD you ordered.
When you digitize your memories with Capture, we want to make sure you are happy with the results. If you are not 100% satisfied, you can return it to us for reprocessing.
Since our founding in 1999, Capture has helped over 15 million families protect and share generations of memories. We are the largest digital media transfer service worldwide and believe in providing a service that we would trust to preserve our own special memories.